25 Reviews
ChiroTouch offers EHR software for chiropractors. The latest release, ChiroTouch Version 5.2, has received complete ONC-ATCB certification. This certification is required in order to receive Medicare Meaningful Use incentives. Chiropractors interested in obtaining these incentives are required by law to use a certified EHR software. 

ChiroTouch is designed for offices with one to twenty-five providers. It is a full practice management solution that combines electronic health records, chiropractic billing, patient scheduling, outcomes assessments, and inventory management in a single, integrated suite. The EHR has custom templates for chiropractors, along with image management, dynamic SOAP notes, and real-time patient flow with room management capabilities. The EHR provides lab integration and wireless support, and can be used on a PC or on an iPad through the CTProvider iPad app.

ChiroTouch's billing application features eligibility inquiry, claim scrubbing, automated batch posting, DME billing, workers’ compensation billing, and other capabilities. The scheduling application has appointment reminders, room scheduling, patient messaging, and a patient portal. The entire system is HIPAA compliant. Be sure to tell them that ChiroMonkey.com sent you!

ChiroTouch is a fully capable hybrid chiropractic software system with extended web capabilities through MyChiroTouch.com and other mobility apps for providers and patients. Chiropractors can send text and email reminders to patients, while patients can use the system to fill out intake and outcomes assessment forms online before their office visit. This feature saves time for both the doctor and the patient. The last time we checked, the complete ChiroTouch system ran approximately $15,000 which may not be feasible for most chiropractors, especially new doctors or those with smaller practices. We encourage you to contact them to discuss pricing or financing options that may be available. Overall, this is a very solid product that should serve the needs of most chiropractors. To learn more about ChiroTouch software, we recommend visiting them on the web. They also offer a free demo of their software. Be sure to tell them that ChiroMonkey.com sent you!
25 Reviews Write a Review
Title: Administrative Assistant
Review by Sinovia from Spinal Health and Rehab Center | 06-19-2017 Overall Rating
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This product is easy and I understand this software.
Title: SO much better
Review by Marlene from Health Zone | 05-07-2017 Overall Rating
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Helps office run more soothly and accurately. Easier to schedule and track patient appointments than what we used to use. Automatic electronic payments from insurance. Automatic text and email reminders so we don't have to call everyone any more. Since we switched everything runs better. Their support is very helpful and love them
Title: Poor support for an expensive system
Review by Stephanie from Barto Family Chiropractic | 04-19-2017 Overall Rating
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Once I purchased the software, I was bombarded with emails telling me to let them know when I went live. Little did I know that as soon as I clicked I was live, my initial training sessions ended. It was nice, as a new office, to have low monthly payments to buy the software, but when the first year is over and the payments go up, the technical support goes away - as does your access to MyCommunity so that I cannot log in and create new or update existing emails through the system, including patient visit reminders. I cannot access a user guide. I cannot even update or change the services I subscribe to or billing methods.

I suppose the justification for the high cost of yearly support is so they can continue updating the system, but if you're a cash office as I am, this system is over qualified. Plus, it seems like I'm nickle and dimed to death as each additional service (online intake forms, patient reminders, backup etc) is an additional fee. I hate their intake form, the only service I like and use is the reminders, but I can't save any  money subscribing to just one service because they are bundled. Having their backup service is probably useless without tech support.  I did well without support for 2 years, then I moved my office to a new location. I'm having so much difficulty connecting my ipads so that I can use the apps, and because my static ip address changed, my patients can no longer use the online scheduling feature. I've called for help, and was told they are now only responsible for connecting one office computer to chirotouch. If Derek was to help me with anything beyond that he "would be dinged because the calls are monitored." I will need to pay for support for them to help me with these basic functions - unless I bring in my own local IT person...but we still won't be able to update online scheduling without access to mychirotouch.com.

"Well, this is how we get paid" says Derek. So, obviously this is a company who has a culture of not taking care of the customer. $12,000 to purchase + $100/mo in subscribed services won't go far with this company. Plan an additional $1,200-$1,400/year to have full availability to basic features. 
Title: EASY TO USE
Review by Mark from Spinal Health and Rehab | 04-01-2017 Overall Rating
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Chirotouch manages all the specific demands and needs of our office. Scheduling appointments, SOAP notes, ever changing codes and requirements, stats and ore are handled fast and efficiently. The ability to retrieve and integrate information quickly and accurately saves us time, reduces stress and allows our practice to continue growing. Tank you Chirotouch!!
Title: excellent software
Review by Debby from Spinal Health and Rehab | 03-22-2017 Overall Rating
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The customer service support team especially Lawrence are extremely knowledgeable and go above and beyond to help. I would recommend it!
Title: Admin Assistant
Review by Elizabeth from Spinal Health and Rehab Center | 01-16-2017 Overall Rating
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I love using Chirotouch to schedule our patients. It does the job efficiently and accordingly to each doctor's preferences. It makes my job so much easier when I can see each doctor's schedule and manage each patient's appointment times. Not only does it show me all the doctor's appointments, it also gives me that specific patient's information and what types of accommodations the patient might need when they come in for treatment.
Title: Owner
Review by Traci from Village Square Chiropractic Center | 11-16-2016 Overall Rating
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This past year our practice switched to Chirotouch upon recommendation from our previous software provider who was withdrawing from the chiropractic software market. We are grateful for the training we did receive, and find the system fairly simple to navigate. The Chirotouch Community is especially helpful in finding answers. Our very low Client Support rating is due to many unreturned calls, management run-arounds, and financial communications that still have not been resolved since we purchased the software in March, 2016. Further, training requirements and deadlines were not clearly explained or emphasized, causing us to have to finish our training on our own. We are a people-oriented, organized, systematic practice, and have been disappointed by the lack of communication, response, and help we have received when reaching out. As a system, Chirotouch is valuable and beneficial to a chiropractic practice, however, from a service-centered point of view, they have done very poorly. We feel that we would recommend this product if you are willing to feel like a number in a big system.
Title: Best sfotware in chiropractic
Review by Jay from Libs Chiropractic | 11-08-2016 Overall Rating
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I have been using chirotouch in my practice for over 5 years now.  My practice has easily tripled because of it.  Billing insurance, taking patient notes, and making care plans has become seamless with their software.  We couldn't be happier!


Title: owner
Review by Michael from Pure Wellness | 11-03-2016 Overall Rating
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I've used this program for the past 7 years and I would not recommend this program to another chiropractic office!!  Customer support usually takes forever or is not helpful; they release updates that cause frequent error messages and each new app is expensive.  There are many better programs out there that are more user friendly and don't rely on the end user to do a lot of the work in setting up the program such as macros for charting and a complete list of diagnostic and CPT codes to use.
Title: Owner
Review by Don from Durbin Chiropractic | 09-12-2016 Overall Rating
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At age 78 my main concern was whether I could handle this new generation of software, and how good was their client support.  Thanks to the good people at ChiroTouch Support I am now 83 and doing well.  Our staff loves the many CT features that make our work easier.  
If I have one complaint it is that I may not live long enough to understand and use all the features.
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