7 Reviews
PayDC is a chiropractic software company founded and designed by an industry leading team of chiropractors, billing & coding professionals and insurance auditors to provide your practice with a complete solution for managing the entire course of patient care.

PayDC helps Providers focus on patient care, not paperwork, so our certified chiropractic billing and electronic health record (EHR) software is dedicated to simplifying work for you and your staff! Our internet-based practice management software makes it easier to run your office, stay compliant and significantly increase your revenues and profits. 

Our PayDC chiropractic EHR and billing software is packaged into four distinct modules to enable you to easily manage various aspects of your practice. You can flexibly use the modules you need most or take advantage of the fully integrated aspects of the chiropractic EHR and billing software to use the total PayDC solution. To learn more about PayDC chiropractic software visit them on the web. They also offer a free live demo of their product so you can gain a true appreciation of how it can improve the efficiency of your practice. And be sure to tell them that ChiroMonkey.com sent you!
7 Reviews Write a Review
Title: Compliance Nightmare | Antiquated software | Terribly Inefficient | Poor customer support
Review by Paul from Rehab 2 Wellness | 02-18-2021 Overall Rating
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Basic word processing controls like "Control +X" (cut and paste) do not work properly. 
Fake, inaccurate details get inserted into your clinical notes without you even knowing it, causing billing & documentation nightmares - poor compliance.  

And BTW, it doesn't matter how many times you complain about basic features NOT WORKING - they just keep telling you that they'll "consider it in the next update" but instead, they are always working on the next "improvement" which no one cares about.  Every doctor wants the same thing - for the features to work properly and efficiently. 

This company is fraudulent, inefficient and inconsistent.  
Title: NEVER USE THIS COMPANY
Review by Marty from Precision Chiropractic | 02-21-2017 Overall Rating
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I only gave this software a 1 rating since you can't give them a 0.  I would never recommend anyone use this company. The software is a cloud based program and when you chose to change systems, they make you continue to pay for read-only access to your records. Customer service and tech support are some of the worst I have ever seen. The bottom line is that I would never recommend this company to anyone!
Title: Do not recommend
Review by Marty from Precision Chiropractic | 02-02-2017 Overall Rating
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We used PayDC for 3 years before finally giving up on the fact that they would ever add features or improve customer service. We had multiple problems with the cloud based service and now we have to continue to pay for access to our records after cancelling service since there is no way for them to allow you to backup all your records. The compliance features make note taking easy, but the billing aspects are behind other software that we tried and our current. Could be ok EHR for a low volume office. 
Title: Not stable
Review by Don from Self | 05-31-2016 Overall Rating
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As an associate doctor, I have used many EHR/EMRs. This program appears as if it was one of the first ones to come on the market.  Limited customizing. The representative that I was informed to call was, at best, apathetic to my question.  The stability of the program and PayDC servers are not stable.  I am always getting kicked out and receiving multiple errors.  Sometimes the inexpensive is not so inexpensive when time is factored in. The stress is not worth it. 
Title: Terrible
Review by Robert from Active Life Chiropractic | 03-08-2016 Overall Rating
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I have used PayDC for 3 years with the ongoing hope that it will improve.  No such luck. The support has been getting worse since implementing a dedicated support line who can't fix anything but is really there to take a message because PayDC hardly ever answers the phone unless your a new client. 

As for functionality on the surface it looks good but is so limited and you have little control over changing anything because they have it locked down in order to work for all the different people using it. The assessment screen is pathetic and hasn't changed for 3 years and if you want to run any kind of billing reports or aging reports your better off keeping track in your head because they haven't improved this either. There are so many problems with this company and software that you shouldn't even waste your time and get suckered in by their pretty look and poor functionality after you sign up. They also recently changed clearinghouse companies and you guessed it, more problems.
Title: CLICK CRAZY
Review by Dr. from CLC | 01-11-2016 Overall Rating
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I originally thought this software would solve so many billing problems. If your are a smaller office and see limited patients per day you may get buy, but this ICD 10 code update and now find myself calling PayDC to get the code inputted into the system. Example: S39.01 Strain of the lumber spine. REALLY! Most chiropractors would want this in their available codes to choose from. Anyway, do yourself a favor and move on from this software, I find myself clicking myself silly choosing from drop down boxes. I had this software for about 3 years and I feel it is finally to bite the bullet and going with another software. Good luck.

Title: Pay DC is a great practice solution and value
Review by Craig from Elmore Chiropractic | 11-03-2015 Overall Rating
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I have been using Pay DC in my chiropractic office since December 2011. I absolutely love this software, it makes it easy to stay compliant and get paid. I was concerned when ICD-10 was to be implemented, but PayDC absolutely killed. Transition was nearly seemless and my practice kept moving right along. We are already get back ICD-10 payments, no denials yet! Check out this software and go all in, it will make your life easier.
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